The whole experience was seamless. Rob arrived on time and was very professional, explaining what he was doing and took his time to do.the job well. . The price was very reasonable also. We would highly recommend this engineer.
Rob responded quickly to our request for a new boiler. He provided quotations which stated clearly the boiler specification and work involved. He kept us informed and the work was carried out in a thoroughly professional manner to our satisfaction.
Our old boiler had been condemned by Corgi Home Plan and Rob was the sub-contractor appointed by Corgi to fit our new boiler. Having done an impeccable job of this installation, after a couple of weeks it became apparent that there was an unrelated problem with our radiators, namely that different radiators were heating up, some partially, some not at all- at different times. Given that Rob had done the installation, the issue was initially put back to him, but an Ideal engineer confirmed that there was indeed no issue with Rob's installation and the problem lay with our existing central heating system. Having been mucked about by Corgi, who gave the distinct impression that they would fall over themselves before paying for any further repairs for us (despite us having been their customers for over 5 years), I had no option but to cancel the DD to Corgi and seek a solution elsewhere. So, the logical solution was to approach Rob, who would now be working directly for me. He quickly diagnosed the fault and prescribed a power flush. He has, to date, conducted power flushes of my system on 2 separate days while sticking to the original price he quoted me. The problem is now 100% fixed- thanks to Rob's tenacity and expertise. I cannot speak highly enough of Rob's commitment to his customers and sticking to what he says he will do. This is a rare commodity in 2018 Britain. Well done Rob- we'll be in touch for any future plumbing requirements. Thank you.
The job itself and all safety checks were done quickly and efficiently. He offered advice on other things, as my partner has dementia, to help keep him safe.
Rob and the team he had were excellent. After another company botched the job of fitting a bathroom shower l, rob and the team came in and rectified the issue perfectly and in a timely and efficient manner. I'd have no doubts about using this compnay again as they are excellent
Public liability insurance protects a business if clients or members of the public suffer personal injury or property damage because of the business. It can pay for the costs of subsequent legal expenses or compensation claims and is an integral cover for businesses that interact regularly with customers.
I started Heating and Plumbing Engineer in 2012 as jobs were sparse so i decided to create my own job and go it alone. HPE is run by myself Rob Sale . I plan to build the business to provide honest advice to keep the customer safe. Gas Safety is a paramount for us as a Gas Safe Registered Business. Your safety Comes first when dealing with gas and heating appliances.
We enjoy providing the best professional solutions to your heating, gas and plumbing problems, wants and desires.
City and guilds qualified gas engineer
Gas safe registered.
Small plumbing tasks under taken
I try to provide a honest, friendly and reasonably competitive pricing. We are gas safe registered company .
We listen to you and your needs from this initial conversation give the choice of the best solutions to suit your circumstances, wants and needs.
We generally supply top quality boilers with a min of five years and upto 10 years warranty.
We are intergas accredited installers.
We are fully insured and accredited by Gas safe. you can find us on gas safe register.
If you smell Gas goto your gas meter and turn the emergency control valve next to the meter to marked off. open windows don't touch electrics, dont smoke. Go outside and ring 0800111999 and they will send a emergency service provider along for free to make the situation safe. Once made safe then ring me and i will come along and fix the problem .
Always check the Gas safe register for engineers to see if they are on the register.