Philippe came to us to service our boiler following a recommendation from a friend. He immediately struck us as very friendly and above all, clean and tidy. He was prompt and did the job proficiently. We needed a new part which was arranged for fitting on the Wednesday and he even managed to get to us the day before! Couldn't recommend him more highly and will definitely be using him again. Thank you Philippe!
Philippe fitted a new boiler for us. The service is excellent and we’re very happy with our new boiler. We have used Philippe on several occasions and have been delighted with each experience. We would highly recommend Philippe.
We were new to the area and needed a plumber. Philippe was recommended by the estate agent whom we bought the house through. We needed some tiling renewed in the shower (due to failed grouting) along with a new shower tray and cabinet, and a new tap for the bathroom sink. Philippe came to quote and we were immediately impressed with his professionalism. He talked us through everything that he thought needed doing and quoted accordingly. He has carried out the work to an excellent standard (he is very particular) and repaired the boiler which also required attention. He turns up when he says he will and keeps you informed with what’s going on. We’ll definitely use him again (we’ve already asked him to service the boiler next year) and would recommend him to anyone looking for a reliable tradesperson.
Philippe is professional, experienced, reliable and trustworthy. He arrived on time, checked the work that needed doing and sent me a clear quote to install a new boiler. He was available to start the work the following week. There have been a number of problems with the installation, none I hasten to add due to Philippe. A timer that doesn't work, a pump that broke, valves in the wrong place. Philippe has said that the job was the most challenging he had had in 15 years of installing boilers. He maintained his humour throughout, although I do remember a few outbursts whilst working under the boiler. Cries of 'sugar' with a french accent were delightful, as he tried to get the pump out. Philippe had to rearrange his appointments to try and get the work completed. He has maintained committed throughout to getting the best job done.
Philippe is not cheap, but he did an excellent job - he was quick, tidy, timely, professional and fixed everything that needed fixing. A reliable and knowledgeable plumber, I will certainly use him again and can highly recommend him.
Public liability insurance protects a business if clients or members of the public suffer personal injury or property damage because of the business. It can pay for the costs of subsequent legal expenses or compensation claims and is an integral cover for businesses that interact regularly with customers.
I started the company in 2002 and in the beginning I worked mainly in Brixham and after more than 13 years of recommendations from my customers I now cover all the Torbay area plus Totnes, Dartmouth and Newton abbot.
I cover all aspects of plumbing, heating and electrical work and I am registered with both Gas Safe Register and NICEIC.
There are many aspects of my work that I enjoy, the fact that it is customer based and every person has a different requirement that I have to find the answer to. I enjoy the technical skills that I have to employ every day. One simple fact is there is a beginning, a middle and then the end product - I have a sense of accomplishment and the customer has a finished job.
My customers really appreciate straight talking with no technical jargon and more importantly that I listen to their needs and offer different solutions.
After my expertise in heating, plumbing and electrical work the fact that I respect my customer's home i.e. not leaving any mess after my work is what they appreciate the most.
I really find it important to arrive on time or to phone my customers if I am late.
I work on a trust basis with my customers.
My father-in-law always says " Value is not what you pay but what you remember ". In other words, my standard of work is remembered long after I have finished the job.